Seller Terms

When a Seller lists a Real-World Asset, Tradepost's platform solicits real-time bids from Market Makers. If one or more Market Makers submit executable bids, Tradepost displays the highest available offer as an "Instant Cash Offer" to the Seller.

Instant Cash Offers displayed to Sellers are executable bids from Market Makers, subject to final confirmation. By clicking "Accept Offer," Seller enters into a binding agreement to sell the listed item at the displayed price to the Market Maker, and Market Maker agrees to purchase at that price.

Instant Cash Offers are valid for a certain amount of time configured on an offer-by-offer basis (usually 10 minutes) or until an action such as acceptance or decline occurs or a material change in demand for the underlying Real-World Asset occurs. Tradepost will clearly display the offer expiration countdown. If an offer expires before acceptance, Seller may request a new offer, which may be higher, lower, or unavailable.

Upon offer creation by the Seller:

i) Offer Creation & Routing: Tradepost routes the order to the relevant Market Maker and determines if any pre-loaded demand match the Offer Request submitted by the Seller.

ii) Offer Acceptance: Seller takes an action to "Accept Offer & Get Paid" and agrees to transfer the Real-World Asset according to Tradepost's instructions.

iii) Transfer Instructions: Upon Market Maker confirmation, Seller receives detailed transfer instructions including:

(1) Digital assets: Transfer method, recipient information, and required documentation

(2) Physical assets: Shipping address, packaging requirements, and tracking instructions

(3) Transfer deadline is as outlined by Tradepost on the Instant Cash Offer page

iv) Payment Processing & Payout Timing: Upon successful verification: Tradepost charges the Market Maker's payment method, Funds are credited to the Seller's Tradepost Wallet as Withdrawable or Pending Funds depending on the eligibility and Payout Timing of that Real-World Asset.

(1) Standard Items: Funds become Withdrawable immediately after successful transfer verification.

(2) Live Event Linked Assets: Payout is held for a maximum of 7 business days after the event concludes. This hold protects against event cancellation, reschedulement, postponement, or fraudulent/stolen tickets.

(3) High-Value and High-Risk Items: Items above a dollar or risk threshold determined by Tradepost on a case-by-case basis may be held for extended verification periods of up to 14 days.

v) Failed or Rejected Transfers: If Market Maker or Tradepost rejects the Real-World Asset because it:

(1) Does not match the listing description

(2) Is counterfeit, damaged, or materially different from listing

(3) Fails authentication or verification

(4) Is invalid, fraudulent, or non-transferable

Then:

(1) Tradepost will notify Seller of the specific issue

(2) Seller may: (a) provide evidence that item matches listing, (b) accept return of item at Seller's expense, or (c) offer a partial refund/resolution

(3) If no resolution is reached, Tradepost may (in its discretion): reverse the transaction, issue refund to Market Maker, return item to Seller, and charge Seller for any Tradepost or Market Maker costs incurred

(4) Repeated rejected transfers may result in account suspension or termination

While Tradepost makes commercially reasonable efforts to ensure accurate pricing and successful execution, Tradepost does not guarantee that any Instant Cash Offer will execute successfully. Factors outside Tradepost's control such as technical failures, inventory changes, Market Maker lack of coverage, or Market Maker system issues may prevent execution.

The Instant Cash Offer displayed to the Seller represents the net amount the Seller will receive in their Tradepost Wallet upon successful completion of the transaction. The amount is inclusive of all fees and deductions.

Seller will not be informed of which Market Maker (if any) is purchasing the item at the time of offer acceptance. The transaction is with Tradepost as facilitator, and the Market Maker's identity is not disclosed to Seller except as necessary for item transfer.

Sellers must provide accurate, complete, and current information for each Real-World Asset submitted for Instant Cash Offer. For event tickets: event name, date, venue, section, row, seat numbers. For trading cards: player, year, set, card number, condition, grade (if applicable). For all items: high-quality photos showing actual condition and any flaws. Requirements around accurate information are subject to change at any time.

Seller represents and warrants: (a) Seller has rights to sell the Real-World Assets, (b) all items are valid, in Seller's physical possession, and transferable, (c) all details provided are truthful, complete, accurate, and current, (d) while processing an offer, the item will not be sold elsewhere, and (e) the sale does not violate any venue, promoter terms, or applicable laws.

Seller acknowledges that certain laws may require the disclosure of the original ticket price when reselling tickets for specific venues. When such disclosure is required, Tradepost will request the original ticket price of the resale Ticket, and Seller agrees to provide this information accurately and truthfully.

By accepting an Instant Cash Offer, Seller is legally obligated to deliver the Real-World Asset at the agreed price and within the specified timeframe. Seller cannot cancel after acceptance, alter the price, or refuse delivery. Violations result in account suspension and liability for all damages.

Once an Instant Cash Offer is accepted, the item must not be sold or transferred to any other party. Seller must complete the transaction with the Market Maker who submitted the accepted offer.

Sellers must deliver Real-World Assets according to the "Delivery Schedule" and as described in the accepted Instant Cash Offer. If Tradepost determines that Seller has not fulfilled these obligations, Tradepost reserves the right to cancel the sale, refund Market Maker, and take measures to recover any resulting losses.

i) Live Event Linked Real-World Assets (Tickets): Must be delivered according to the deadline stated in the accepted offer (typically 1 hour after accepting the offer).

ii) Trading Cards and Collectibles: Shipped & delivered within 2 business days via tracked carrier (USPS, UPS, FedEx).

i) Electronic Tickets: Transfer via official ticketing platform (Ticketmaster, AXS, etc.) with all necessary credentials. Ensure tickets are accepted before deadline.

ii) Physical Items: Use tracked shipping with appropriate packaging. For trading cards: use card sleeves, top loaders, and padded mailers. For items over $500: signature confirmation and insurance required.

If Market Maker does not receive the Real-World Asset within the agreed timeframe, or the item does not align with the Seller's offer description, Tradepost may cancel the sale and issue a full refund to Market Maker. In the case of Live Event Linked Real-World Assets, if a Market Maker resells the tickets and the End User is unable to access the event due to undelivered or invalid tickets sold by Seller, Tradepost reserves the right to charge Seller for all costs incurred by the Market Maker as a result of the failed transaction related to the End User's attempt to attend the event. Seller agrees to promptly reimburse Tradepost for all such costs as determined solely by Tradepost. Tradepost may require Seller to pay these amounts directly, deduct them from Seller's account, or recover them by other means as necessary.

If Seller anticipates a delay in delivering the Real-World Asset or needs to provide replacements, Seller must promptly notify Tradepost at support@tradepost.co to facilitate a resolution. However, Seller acknowledges that reporting an issue does not release them from their obligations to Market Maker.

Tradepost reserves the right to suspend or terminate Seller's account if, at its sole discretion, it determines that Seller has repeatedly failed to deliver Real-World Assets in accordance with these Seller Terms. If requested by Seller, Tradepost may, at its sole and exclusive discretion, grant certain exceptions to the Delivery Schedule on a case-by-case basis.

The Better Online Ticket Sales (BOTS) Act of 2016 (15 U.S.C. § 45c) makes it illegal to: (a) circumvent security measures on ticket sellers' websites, (b) use bots, automated software, or computer programs to purchase tickets, (c) sell or use tickets obtained through such illegal methods. Violations carry civil penalties up to $16,000 per violation and potential criminal prosecution.

By submitting event tickets for Instant Cash Offers, Seller certifies that tickets were NOT obtained through: (a) bots, automated software, scripts, or any automated purchasing tools, (b) circumvention of CAPTCHA, queue systems, waiting rooms, or purchase limits, (c) unauthorized access to ticketing systems or hacked/stolen accounts, (d) credential stuffing, account takeover, or identity theft, (e) any violation of ticketing platform Terms of Service, or (f) any other method that violates the BOTS Act or applicable law.

Tradepost may require Sellers to provide documentation proving legal acquisition of tickets, including: original purchase confirmation emails, account statements from ticketing platforms, transfer history, credit card/bank statements, or screenshots from official platforms. Seller must provide documentation within 48 hours of request or face listing removal, account suspension, and funds forfeiture.

If Tradepost determines that tickets were obtained in violation of the BOTS Act, Tradepost will: (a) immediately suspend Seller's account, (b) cancel all pending transactions involving suspect tickets, (c) issue full refunds to all Market Makers, (d) forfeit ALL sale proceeds from affected tickets, (e) charge Seller for all downstream damages including end-user refunds (typically 2-4x purchase price), Market Maker losses, venue penalties, and legal fees, (f) permanently terminate Seller's account, (g) report violations to law enforcement, ticketing platforms, venues, and industry partners, and (h) pursue civil legal action to recover all damages.

Regardless of Seller's intent or knowledge, Seller is strictly liable for ALL consequences if tickets turn out to be: invalid, denied entry, canceled/voided, discovered as BOTS Act violations, or subject to legal holds. Seller's liability includes: full refund to Market Maker, full refund to end user (if Market Maker resold the ticket), Market Maker's lost profits, venue penalties, legal fees, travel/lodging expenses, and reputational damages. No liability limitations apply to BOTS Act violations.

Tradepost may issue credit to a user as a form of rewards or compensation which has no cash value and is not withdrawable for cash and must be used on the platform ("Tradepost Credits").

By using the Tradepost Wallet, Seller authorizes Tradepost and its designated agents to:

i) Access and view Seller's Tradepost Wallet balance and transaction information, including transaction history, for reconciliation and computation of amounts due to or from Seller.

ii) Instruct our payment processor to credit or debit Seller's Tradepost Wallet balance for transactions executed and authorized on the Tradepost Platform, including for fees and charges, or in relation to transactions which have been reversed.

iii) Freeze (or coordinate with our payment processor to freeze) any further credit or debit transactions to or from Seller's Tradepost Wallet if there is a reasonable suspicion of Seller's breach of these Terms or any applicable law.

iv) Utilize or share Seller's data or information obtained through our payment processor for the purpose of processing transactions on the Tradepost Platform.

Seller may withdraw or revoke these authorizations only upon the closure of Seller's Tradepost account in accordance with these Terms. If Seller instructs our payment processor to revoke any of these authorizations before account closure, Seller will no longer be able to use the Tradepost Platform or Tradepost Wallet, and Tradepost may terminate Seller's account immediately.

To receive payouts, Sellers must maintain a valid bank account and provide all required information for payment processing. Sellers must comply fully with all Tradepost terms to qualify for payment. If Seller does not meet eligibility requirements, payments may be delayed or withheld. To the fullest extent permitted by applicable law, Tradepost assumes no responsibility or liability for any such delays or nonpayment.

Upon receiving payment from Market Maker and contingent on Seller's full compliance with these Seller Terms—including providing all necessary information and documentation—Tradepost will remit the applicable sale proceeds to Seller, after deducting any applicable fees, charges, offsets, or other amounts due to Tradepost as specified in these Terms. If Seller is in breach of obligations or has not maintained a valid bank account or payout method, Tradepost reserves the right to withhold payment.

Payment processing fees are charged by Coinflow, our payment processor, when withdrawing funds to an external bank account.

Seller represents and warrants the following: (a) Seller holds the rights to sell the Real World Assets created on the Tradepost Marketplace; (b) all Real World Assets created on the Tradepost Marketplace are valid, in Seller's physical possession, and transferrable to Buyers; (c) all details provided for each created Real World Asset and offer are truthful, complete, accurate, and current; (d) Seller has provided all required and relevant information for each offer and will update such information as necessary; (e) while listed on the Tradepost Marketplace, the Real World Asset will not be posted on any other website, platform, channel, or medium; and (f) the sale of any Real World Asset via the Tradepost Marketplace does not and will not violate any venue or event promoter's terms, or any applicable laws.

Tradepost does not represent, warrant, or guarantee that any Real World Asset listed on the Tradepost Marketplace will sell, that Seller will make any amount of money in marketing and selling Real World Assets on our Tradepost Marketplace, or that any Buyers will complete any transaction with Seller or be able to pay for Real World Assets. Furthermore, Tradepost does not guarantee that any Real World Assets will be listed on our Tradepost Marketplace in any way or with any preference or will appear on the Tradepost Marketplace within any period.